Doing Human Service Ethnography (eBook, 2021) []
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Doing Human Service Ethnography

Author: Katarina Jacobsson; Jaber Gubrium
Publisher: Bristol : Policy Press, 2021.
Edition/Format:   eBook : Document : EnglishView all editions and formats
This book shows researchers how ethnography can be carried out within human service settings, providing an invaluable guide on how to apply ethnographic creativeness and offering a more humanistic and context-sensitive approach to generating valid knowledge about today's service work.

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Genre/Form: Electronic books
Additional Physical Format: Print version:
Jacobsson, Katarina
Doing Human Service Ethnography
Bristol : Policy Press,c2021
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Katarina Jacobsson; Jaber Gubrium
ISBN: 9781447355809 1447355806
OCLC Number: 1259323196
Notes: Description based upon print version of record.
Description: 1 online resource (244 p.)
Contents: Front Cover --
Doing Human Service Ethnography --
Copyright information --
Table of contents --
About the editors --
Notes on contributors --
Introduction: What is human service ethnography? --
Preliminary matters --
The general and the specific --
Problematizing everyday life --
Human service ethnography --
Taken together --
References --
PART I Capturing professional relevance --
1 Shadowing care workers when they're 'doing nothing' --
Standardization and 'nothingness' --
Shadowing the everyday practices of care --
Care practices in the home Football and singing: relations and persistence in care --
Sitting on the floor: inventiveness and sensitivity work in care --
Care practices in the hospital --
Making sandwiches: invisible work and tailored care2 --
Conclusion --
Notes --
References --
2 Two worlds of professional relevance in a small village --
Concerned villagers and problems-talk --
Problems-talk and the larger narrative culture --
Social worlds and counternarratives --
Conclusion --
Notes --
References --
3 Capturing the organization of emotions in child welfare decision-making --
Organizational contours of emotion Engagement with the emotions of a particular field --
Turning to the everyday practice of emotional expression --
Emotions in everyday decision-making --
Controlling emotions --
Conclusion --
References --
PART II Grasping empirical complexity --
4 Sensitizing concepts in studies of homelessness and disability --
From sensitizing concepts to empirical complexity --
Analytical ethnography --
Empirical complexity --
Empirical complexity in two observational studies --
Processes of othering --
Conclusion --
References --
5 Grasping the social life of documents in human service practice The ethnographic field --
Assessing need --
Inscribing need --
Following the form --
Contesting need --
Conclusion --
References --
6 Debating dementia care logics --
Comparative ethnography --
'Ensemble logic': care at a specialized public geriatric unit --
Establishing and maintaining routine: care within households --
'Ensemble' and 'routine' as care logics --
Conclusion --
Notes --
References --
PART III Challenges of multi-sitedness --
7 Social worlds of person-centred, multi-sited ethnography --
The Norwegian context --
Meeting Siv --
Following Siv Configurations of worlds and organizations --
Connecting artefacts, times and spaces --
Challenges of dissemination --
Conclusion --
References --
8 'Facting' in a case of concealed pregnancy --
Extending shadowing into the court setting --
Baby Parker --
Making sense of uncertainty: travelling to Parker's first LAC review --
Troubles-talk between social workers --
Concealment and balancing evidence in social work --
The practical and moral consequences of facting --
The collaborative management of interactional troubles attending Parker's LAC review


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