A new city O/S : the power of open, collaborative, and distributed governance (eBook, 2017) [WorldCat.org]
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A new city O/S : the power of open, collaborative, and distributed governance

Author: Stephen Goldsmith; Neil Kleiman
Publisher: [Cambridge, Massachusetts] : Ash Center for Democratic Governance and Innovation, John F. Kennedy School of Government, Harvard University ; Washington, D.C. : Brookings Institution Press, [2017]
Series: Innovative governance in the 21st century.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Proposing an entirely new governance model to unleash innovation throughout local government. At a time when trust is dropping precipitously and American government at the national level has fallen into a state of long-term, partisan-based gridlock, local government can still be effective-indeed more effective and even more responsive to the needs of its citizens. Based on decades of direct experience and years  Read more...

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Additional Physical Format: Online version:
Goldsmith, Stephen, 1946-
New city OS.
Washington, D.C. : Brookings Institution Press, 2017
(DLC) 2017052075
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Stephen Goldsmith; Neil Kleiman
ISBN: 9780815732877 0815732872 9780815732860 0815732864 9780815732877
OCLC Number: 1113490026
Description: 1 online resource (xiii, 208 pages) : illustrations
Contents: Foreword, Steve CaseAcknowledgments1. The Pivot to a New Government Operating SystemDistributed, Innovative, and OpenThe Pros and Cons of Municipal BureaucracyToday's Best Practices Are Necessary but Not SufficientBuilding Blocks of the New O/SWhy Now?2. The State of Innovation: What We Have and What We're MissingAssessing the Current Innovation LandscapeThoughts and Theories Toward a New O/S3. UX: Placing Citizens and ThoseWho Serve Them at the CenterWhen Government Uses UXCitizen-Focused UXUX for Public EmployeesA Never-Ending Effort4. Government That Acts in TimeOperating in TimeRegulating in TimeRegulation in a Distributed WorldCity as Referee in the Information Game5. The Problem-Solving Public ServantAllegheny County's Empowered CaseworkersKey Components of a Data-Infused SystemPublic Servants in the Data-Infused SystemManaging More Autonomous EmployeesNew O/S for Human Resources6. Mashed Up GovernmentData Configured for Kansas City's CitizensThe Importance of Resident IntelligenceGovernment by Proxy: Connecting the ContractorsGreater Capacity with Institutional Partners7. A New City from a New O/SAppendix:Implementation Guide: Strategies to Address the Ten Most ImportantChallenges to a New O/SIndex
Series Title: Innovative governance in the 21st century.
Responsibility: Stephen Goldsmith, Neil Kleiman.


Based on decades of direct experience and years studying successful models around the world, the authors of this intriguing book propose a new operating system (O/S) for cities. Former mayor and  Read more...


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